Rarotonga Turtle Tour

Experience the Best Freedom Turtle Tours Rarotonga Has To Offer

100% Safety Record

EQUIPMENT

TURTLE ENCOUNTERS

 

The Experience

  • Arrive at our beautiful beach, meet the team, get your gear fitted and we’ll go through a brief introduction to eliminate any unwanted surprises

  • A gentle guided beach entry into a reef environment abundant in coral and marine life

  • An “island hour” of exploring the healthiest snorkelling location on Rarotonga at your own pace, with guaranteed turtle encounters

  • A refreshing coconut drink to conclude

What to Bring

Swimwear

Towel

If the date you wish to book for isn’t showing on the calendar,

please email kiaorana@snorkelcookislands.com

Availability is frequently updated as weather forecasts become available.

Cancellation Policy

To ensure fairness and consistency, we have implemented a strict no-cancellation policy. Please review the details below:

All bookings are final: Once a booking is confirmed, it cannot be canceled or refunded.

Exceptions - Health-Related Cancellations: While we understand that health issues can arise unexpectedly, our no-cancellation policy remains in effect. In exceptional cases, we may consider offering to hold the booking up to 36 months or transfer the booking to someone they know if a valid medical certificate or doctor’s note is submitted. This certificate must:

  • Be from a licensed healthcare provider

  • Include the date and nature of the health issue preventing participation

Exceptions - Cancelled Holiday Trip: If a guest's entire holiday trip to Rarotonga is canceled (e.g., flights and accommodation), we may consider offering to hold the booking up to 36 months or transfer the booking to someone they know, subject to availability.

  • Confirmation of the canceled airline tickets

  • Confirmation of the cancelled accommodation and/or other reserved activities

    Rescheduling

Rescheduling is permitted based on availability. Please contact us at least 72 hours in advance to request a reschedule.

One-time Reschedule for Missed Appointments

Missed appointment is allowed for one reschedule. Further changes will not be accommodated unless rescheduled by our Team due to poor weather condition.

Coupon / Discount Codes

are non-refundable but can be rescheduled. If the tour is cancelled by our Team due to weather or safety concerns, you will in this rare case be fully refunded.

Why No Cancellations?

To maintain our commitment to all guests, we have implemented this policy for several reasons:

Limited spaces: Our tours have limited capacity and once the spot is booked it prevent others from enjoying the experience.
Preparation costs: We incur costs preparing for each guest, including equipment and staffing.
Fairness to all guests: A consistent policy ensures fairness and clarity for everyone.

Contact Us

If you have any questions about our no-cancellation policy, please contact our customer service team: kiaorana@snorkelcookislands.com